The Cormeum App Help Center

If you don’t see an email from Cormeum to confirm your account, please check the “Spam” or “Junk” folder in the email app you use on your phone. Once you’ve located the email in your phone’s email app, tap the “Confirm email” button in the email to proceed. If you’re still having trouble, please contact us — we’ll be glad to help!

If you’ve logged out of the app and have forgotten your password, simply restart the Cormeum app, tap the “Log in” button, then click on the “Forgot your password?” link. We’ll send an email to you so you can reset your password.

Studies with a wide variety of Cormeum users show that it only takes a total of 6 minutes a day to track meals, sodium levels and fluid intake.

See our Tips for Meal Tracking for a few time-saving ideas!

Yes. Please see how to add items for a past date.

Please see How to share your Cormeum tracking data.

When you choose to share results with your provider, the Cormeum app provides a unique access code that allows your provider to review results for 48 hours. If you wish to provide access beyond 48 hours, you will need to send another access code.

Yes. Your data is stored on a secure server using the highest standards of encryption technology.

One of the best ways to watch for fluid retention is to weigh yourself daily. That’s because you may gain weight without noticing any swelling. It’s important to weigh yourself using the same scale and wearing the same amount of clothing each day. In addition, you should weigh yourself at the same time each day, ideally in the morning after you’ve gone to the bathroom and before you’ve eaten breakfast. 

Tip — We recommend entering your weight in the Cormeum app right after you step off the scale, so you won’t forget.

We designed the Cormeum app to help heart failure patients track what is important to both them and their providers — sodium, weight, fluid Intake/output, blood pressure, medications, carbs, calories, sugar, mood, and general symptoms.

If a Cormeum app user agrees to share their data, and you’ve logged in with the appropriate credentials, you’ll be able to see their charts for these metrics:

– Weight
– Blood pressure
– Fluid intake
– Mood
– Sodium
– Carbohydrate
– Sugar
– Calories
– Meds
– Symptoms
– Fluid output

In the interest of ensuring timeliness and security, patient data can only be viewed for 48-hours. You may need to request data to be re-sent by the patient.

If you’re a provider and have feedback on the presentation of our charts or other features of our app, please get in touch. We’d appreciate your feedback.

Cormeum users can choose to share their data with you by providing you with a unique access code. Once you have the access code, enter it (and the patient’s date of birth) on our Provider Log-In page to access their charts.

If your patients have questions about how to create an access code, ask them to open Cormeum and follow these steps.

Yes. Medications are listed on our site by both their brand and generic names. If you can’t find a medication listed, we suggest searching for it in its alternate form (for example, if you searched by a generic name, you may want to try a brand name alternative). If you have the medication handy, you may also want to check the spelling on the label to ensure you are entering the name correctly.

As with foods, we are constantly updating our database — in this case, to include new medications or variations of existing ones. We are also adding more over-the-counter medications to improve search results. Please keep in mind that when you enter a medication for the first time, the Cormeum app will list it as part of your medication regime, so it will be easier to include it in your morning or evening checklist.

If you can’t find a medication that we may have overlooked, please let us know. We’ll add it as soon as possible.